3/1 Turon Crescent Tōtara Park, Upper Hutt 5018, New Zealand

04 260 10 88

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Terms & Conditions

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Terms & Conditions for Spice Totara

Last Updated: 1-22-2025

Welcome to Spice Totara, your authentic Indian restaurant located in Upper Hutt, New Zealand. By accessing our website or visiting our restaurant, you agree to the following Terms & Conditions.

1. Orders

– Ordering Online: When you place an order through our website or by phone, you are agreeing to pay for the goods/services provided.
– Pricing: Prices for menu items are subject to change without notice. All prices are in New Zealand Dollars (NZD).
– Payment: We accept [list payment methods: credit/debit cards, PayPal, etc.]. Full payment is required at the time of the order.

2. Delivery & Pickup

We offer delivery and pickup services during our operating hours: 4:00 PM to 9:00 PM daily.

Delivery Areas: We deliver within the Upper Hutt area. Any orders outside of the delivery zone will require pickup at the restaurant.

Order Confirmation: You will receive an order confirmation via email or SMS with estimated delivery times.

3. Refund and Cancellation Policy

– Cancellations: Orders can be canceled within [X minutes/hours] of placing the order. After that, the order will be processed.
– Refunds: Refunds are only issued in cases where a mistake was made on our part (e.g., incorrect or missing items). Please contact us within [X] days of receiving your order if there is an issue.

4. Health and Safety

We take food safety and hygiene seriously. If you have food allergies or dietary restrictions, please inform us when placing your order. We cannot guarantee that food items will be free of allergens.

5. Website Use

By using our website, you agree not to misuse or attempt to interfere with its functionality.

We do not guarantee that our website will always be available or free of errors.

6. Limitation of Liability

While we aim to provide accurate information, Spice Totara is not liable for any damages, losses, or injury arising from the use of our website or services.

7. Changes to Terms & Conditions

We reserve the right to update or change these terms at any time. Any changes will be posted on this page with an updated “Last Updated” date.

8. Contact Information

For any questions, please contact us at:

  • Address: 3/1 Turon Crescent, Tōtara Park, Upper Hutt 5018, New Zealand
  • Phone: 021 170 4822
  • Email: info@spicetotara.com